Instant casino
Instant casino
Legal terms governing access to and use of Instant Casino services.

Terms of Use

1. Governing Law and Jurisdiction

These Terms of Use constitute a binding legal agreement between HR Ottawa, L.P., operating as Hard Rock Hotel & Casino Ottawa (Rideau Carleton Casino) as a service provider to the Ontario Lottery and Gaming Corporation, and any person accessing or using the website www.hardrockottawa.com and related digital services (the “website”). By accessing or using the website, you agree to be bound by these Terms of Use in their entirety.

These Terms of Use are governed exclusively by the laws of the Province of Ontario and applicable federal laws of Canada, without regard to conflict of laws principles. Any dispute arising from or relating to these Terms of Use or use of the website shall be subject to the exclusive jurisdiction of the courts located in Toronto, Ontario.

2. Eligibility and Access Requirements

Access to and use of the website is restricted to individuals who meet all of the following criteria:

  • You are at least 19 years of age, which is the legal age for gaming activities in Ontario.
  • You are not subject to any prohibition, exclusion, or ban from gaming sites operated by or on behalf of the Ontario Lottery and Gaming Corporation.
  • You are not enrolled in any self-exclusion program administered by provincial gaming authorities.

Individuals who do not meet these requirements are prohibited from accessing or using the website. The company reserves the right to verify eligibility at any time and to deny, restrict, or terminate access to the website without prior notice.

3. Permitted Use of Website

The website is provided for informational purposes relating to Hard Rock Hotel & Casino Ottawa and associated services. Users may access publicly available information, review facility details, and utilize functions that are expressly made available through the website interface.

Users agree not to:

  • Access or attempt to access restricted areas of the website or related systems without proper authorization.
  • Use automated tools, bots, scrapers, or similar technologies to extract content or data from the website.
  • Interfere with or disrupt the operation, security, or integrity of the website or any connected networks.
  • Transmit through the website any unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable material.
  • Misrepresent identity or affiliation with any person or entity in connection with use of the website.

Any use of the website that is not expressly permitted by these Terms of Use is prohibited.

4. Intellectual Property

All content on the website, including but not limited to text, graphics, logos, images, software, and the compilation thereof, is the property of HR Ottawa, L.P., the Ontario Lottery and Gaming Corporation, or their respective licensors, and is protected by Canadian and international intellectual property laws.

Users are granted a limited, non-exclusive, non-transferable license to access and view website content for personal, non-commercial use only. Any reproduction, distribution, modification, public display, performance, or creation of derivative works based on website content, in whole or in part, without prior written consent from the relevant rights holder, is strictly prohibited.

5. Third-Party Links and Content

The website may contain links to third-party websites or services that are not owned, operated, or controlled by HR Ottawa, L.P. The presence of any third-party link on the website does not imply endorsement of, or responsibility for, the content, products, services, privacy policies, or practices of any third-party site.

Access to and use of third-party websites is at the user’s own risk and is subject to the terms of use, privacy policies, and other conditions imposed by those third parties.

6. Disclaimers and Limitation of Liability

The website and all content, materials, and information made available through the website are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory. Without limiting the foregoing, there are no warranties or representations regarding merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, reliability, or availability.

Without limiting the generality of the foregoing, there is no warranty that:

  • The website will operate without interruption, be secure, or be free from errors or defects.
  • Any information or content provided through the website will be accurate, complete, or current.
  • Any identified defects or errors will be corrected.

To the fullest extent permitted by the laws of Ontario and Canada, HR Ottawa, L.P., the Ontario Lottery and Gaming Corporation, and their respective affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages, or any loss of data, profits, revenue, or business opportunities, arising from or related to the use of, or inability to use, the website or any content on the website, even if advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of certain damages or implied warranties, so some of the above limitations may not apply. In such cases, liability shall be limited to the minimum extent permitted by applicable law.

7. User Responsibilities

Users of the website are solely responsible for:

  • Maintaining the confidentiality and security of any account credentials, passwords, or access information associated with use of the website.
  • All activities that occur through their access to or use of the website, whether authorized or unauthorized.
  • Ensuring compliance with all applicable laws, regulations, and regulatory requirements when accessing or using the website.
  • Providing accurate, complete, and truthful information when such information is requested or required in connection with use of the website.

Users agree to indemnify, defend, and hold harmless HR Ottawa, L.P., the Ontario Lottery and Gaming Corporation, and their respective officers, directors, employees, contractors, and agents from and against any and all claims, demands, actions, proceedings, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Any breach of these Terms of Use by the user.
  • Any misuse of the website or violation of applicable law by the user.
  • Any content or information submitted, transmitted, or made available by the user through the website.

8. Privacy and Data Handling

Collection, use, disclosure, and retention of personal information through the website are governed by the applicable Privacy Policy, which forms part of these Terms of Use by reference. By accessing or using the website, users acknowledge and consent to the collection, use, and disclosure of personal information as described in the Privacy Policy.

Users are encouraged to review the Privacy Policy regularly to understand how personal information is handled.

9. Modifications to Terms

The company reserves the right to modify, amend, or replace these Terms of Use at any time without prior notice. Any changes to these Terms of Use become effective immediately upon posting the updated version on the website, unless a later effective date is specified.

Continued access to or use of the website after any modification constitutes acceptance of the revised Terms of Use. Users are responsible for reviewing these Terms of Use periodically to ensure awareness of any changes.

10. Termination of Access

Access to the website, in whole or in part, may be suspended, restricted, or terminated at any time and for any reason, including but not limited to:

  • Any actual or suspected breach of these Terms of Use.
  • Violation of applicable laws, regulations, or regulatory requirements.
  • Conduct that is determined to be harmful to the operations, security, reputation, or interests of the company, the Ontario Lottery and Gaming Corporation, or other users.

Upon suspension or termination, all rights granted to the user under these Terms of Use shall immediately cease. Termination or suspension may occur without prior notice and without any liability to the user.

11. Severability

If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed from these Terms of Use and shall not affect the validity, legality, or enforceability of the remaining provisions, which shall continue in full force and effect.

12. Entire Agreement

These Terms of Use, together with the Privacy Policy and any other legal notices or policies published on the website, constitute the entire agreement between users and HR Ottawa, L.P. regarding access to and use of the website. These Terms of Use supersede all prior or contemporaneous understandings, agreements, communications, and proposals, whether oral or written, relating to the subject matter of the website.

13. Contact and Enforcement

Questions or concerns regarding these Terms of Use should be directed through the contact channels provided on the website.

The company reserves all rights to enforce these Terms of Use through any lawful means, including seeking legal or equitable remedies where appropriate.

By continuing to access or use the website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.